Office Furniture London, General Seating, Desking, Reception, Surrey, Midlands, UK

Case Studies

Magistrates Courts

Call centre staff for North and East Herts Magistrates Courts chose Cubewing Systems Office Furniture as part of a £120,000 refurbishment of the organisations’ customer service centre at  Stevenage, including a complete revamp of the reception area with security glazing and pass-through trays.

This work was carried out by our in house office design specialists.

“We needed to totally modernise our reception area, to bring it into the 21st Century and to incorporate a Call Centre the staff would be proud to work in” says contracts Manager David Hamilton. Tasked with the management of the centre refurbishment, David ensured that all staff played a key role in defining furniture solutions that met their specific needs, and Cubewing were happy to support him, overcoming technical difficulties caused by previous renovations by specifying and installing floor-to-floor fire resistant partitioning and specifying custom-built reception counters and desking.

Irene Buckley-Waters of the Courts Service says: "Thank you for the attention to detail and the service that your company has given us. The special call-centre and post table are exactly as we needed and all of the furniture was installed quickly and efficiently with minimum fuss. Our staff members are already feeling the benefits of the new layout and everyone is very impressed with the quality of the new furniture."