Table of Contents
Most Frequently Asked Questions
Q How long do I have to wait for my new furniture?
A Much of our furniture is available from stock for delivery within a few working days right across the UK mainland. Some ranges are made to order, and delivery times may vary from a few days for standard products to 6 weeks for bespoke and special item
Q Who can help me with space planning?
A We offer a complete CAD space planning service, as well as a full quote service, allowing you to visualise options and plan your installation for maximum efficiency. Please contact us for further details.
Q What are the normal desk shapes?
A Desks are available in a wide variety of shapes and sizes making it possible to comfortable accommodate any number of staff.
Q Where can I see your furniture?
A We have large showrooms in Central London as well as in Guildford, Surrey and the West Midlands. Showrooms are open during normal business hours, and by appointment at other times. Please contact us for further details.
Q I have looked through your website, is that everything you do?
A We try to show as much information as we can on our website without making it too cluttered, but it by no means shows all of the products that we are able to offer.
Q What kind of guarantee do I get?
A Our products are covered by manufacturers’ guarantees, which vary with each product range and the quality of the furniture. This can vary between 12 months for budget range furniture up to 10 years for steel storage.
Q Why should I buy from you?
A We offer a wide range of office furniture products to suit all needs, often available from stock. We have extensive experience and knowledge of the office furniture industry which has been built up over many years.We advise on all aspects of health and safety, CAD design, ergonomics, lighting, wire management solutions and much more. We supply special and bespoke furniture as and when required without fuss. We are friendly and professional people. We offer very competitive prices.
Q What preparations should be made prior to delivery?
A If necessary, we will request access details and confirm a delivery time close to the installation date. We ask you to ensure that the delivery can be made to a clear site to enable trouble-free unpacking and assembly, and to inform us of any special circumstances which may affect our installation and delivery team, e.g., a narrow stairwell or other obstruction, or special security requirements. Some equipment, such as safes are only delivered to pavement-level ground-floor locations unless a delivery questionnaire is completed, and there are often extra costs for installing heavier items.
Q How do I know when my order will arrive?
A When you place your order, we will check stock and availability at that moment in time. If there is an item out of stock, we will contact you to advise you of this. As soon as the goods have been received at our depot, (usually between 5-7 working days from order) we will contact you to arrange delivery. Delivery schedules can be affected by seasonal factors, so be sure to order as early as possible.
Getting Back To Work Safely
We are supplying a range of clear perspex anti-viral screens which are designed to prevent the spread of germs such as Coronavirus in office spaces. We have screens that you can erect on any office desk, reception desk screens and extensions screens so you can raise the height of existing separators. We are second to none in helping out our clients needs and I am sure we are doing more than our competitors in creating a design service also with the screen guards, where we do little plans showing them exactly where they are to go and what size to order. View our office screens and partitions.
We can quickly advise you on which products will work for your office so contact us by phone or by email for help. We try to respond to your enquiries within 24 hours. Don’t wait! These products are in high demand and lead times are increasing. We are working hard to identify manufacturers so we can offer you the greatest choice and the shortest possible lead times.
We Are Never Beaten On Price
High quality, Stylish and Cost Conscious. We have low overheads and this means we can provide you office furniture at a lower cost than our competitors. I tend to try and find out their budget, and then we can put in the product that fits the bill whether it be for screens or furniture. We are getting some clients on the bigger projects 10+ who would still would like a plan of what it’s going to look like and we do this quite happily, in fact we do it for any size project, all free of charge. But generally, now, we can just send them the shopping list that we have already sent you and they pick what they want out, it is a lot easier.
Our Service Is Second To None
Once they contact us, we turn around queries, normally within hours and give them quotations/plans /drawings normally the same day and we get a lot of feed back how impressed they are at this.We are good listeners; we take on board our clients’ needs and deliver them.I feel we give a very personnel service, we want to get it right first time, on time and within their budget.
Office Furniture Showroom Visits
With three office furniture showrooms in Central London (Clerkenwell, Farringdon and Old Street) as well as a furniture showroom in the West Midlands. Come see Cubewing and one of our experienced team will show you what you do with your budget. Customers find a one to meeting with one of our experts extremely useful so if you have any questions, specific requirements or a tight budget come meet us and we will help.
Comfort and Safety
Choosing the right furniture for your office is complex; functionality, adaptability and image are all factors. However the most important criteria are user safety and comfort. Employees who are not sitting correctly are not only vulnerable to low productivity, but also potential long-term health problems.
Our office furniture combines the finest elements of design, comfort and functionality for all types of workplace. We have a great range of height adjustable desks (or sit-stand desks) which are also suitable for wheelchair users.
Helpful Knowledgeable Advice From Friendly People
Few companies can compete with the experience and expertise that we are able to offer. Cubewing have always been specialists in the London office furniture industry, since we were founded in 1987, and we continue to offer the same high levels of service and satisfaction that we have since we were established. We are particularly experienced helping business that are moving premises or refurbishing their existing office spaces.
Please read about some of our work and what our clients have to say about our level of service.
Choosing the right layout and style of furniture for your office involves a difficult set of decisions particularly when budgets are tight. We can help you design your office space and provide 2-d and 3-d designs to help you visualise your office layout options and assist in budget meetings. The nature of business has changed significantly in recent years, and it is often essential that your new furniture will be able to accommodate the ever increasing variety of technology that is available.
Free Brochures
Simply fill out our short form and we will send you a selection of FREE brochures based on your requirements.
Design & Planning
We can prepare 2D and 3D layouts to create the most effective design and help you make the most of your budget.